Cash in hand cleaning

The cleaning industry is bigger—and more complicated—than most people realise. In this episode, we pull back the curtain on the grey economy, exploring the realities of cash-in-hand work, exploitation, and the challenges facing both cleaners and cleaning businesses.

Join us as we discuss:

• The true scale of the grey economy in domestic cleaning
• Why cash-in-hand work puts cleaners at risk of exploitation and underpayment
• How VAT and minimum wage laws impact business growth and cleaner livelihoods
• The dangers of neglecting insurance and proper employment practices
• Cultural attitudes towards cleaning services—and why they matter
• What the UK can learn from European countries fighting the grey economy
• The legalities of cash payments and the importance of documentation
• How potential VAT changes could reshape the future of the industry

Key takeaways:

• The grey economy in cleaning is widespread and difficult to track
• Cash-in-hand work, while common, leaves cleaners vulnerable
• Undercharging is harming both individual cleaners and the industry as a whole
• Insurance and proper training are crucial but often overlooked
• VAT thresholds can make or break cleaning businesses
• London’s cleaning market has unique challenges and opportunities
• Cultural perceptions continue to impact the status and treatment of cleaners

Chapters:

• 00:00 Understanding the Grey Economy in Cleaning
• 10:05 Exploring Solutions to Exploitation
• 20:01 The Impact of VAT on the Cleaning Industry
• 26:40 Future of the Cleaning Industry and VAT Changes

Titles to consider:

• The Hidden World of Cash-in-Hand Cleaners
• Exploitation in the Cleaning Industry

Sound bites:

• "They could earn a good income."
• "It does damage our industry."
• "It inhibits growth."

Whether you’re a business owner, a cleaner, or just curious about the realities behind the scenes, this episode offers honest insights and practical ideas for building a fairer, safer cleaning industry.