Price Rises Without Panic: Stop Asking Permission and Start Charging Properly

Louise and Diane tackle one of the most stressful (and most essential) parts of running a cleaning business: putting your prices up. Recorded in early March ahead of the April cost increases, they break down why price rises are unavoidable from National Minimum Wage and employer costs to insurance, SSP changes, and the hidden financial pressures solo cleaners feel when tax thresholds stay frozen.

 

 

They also call out the most common ways cleaners accidentally sabotage a price rise: asking for permission, over-apologising, firing off an informal WhatsApp message, avoiding client conversations, or panicking and hiding after sending the notice. Instead, they share a calm, professional approach that protects your profitability while keeping the relationship human.

 

 

You'll learn how to price from your real delivery costs (not Facebook competitors), when to raise prices, why starting new clients on the new rate builds confidence, and what to do when clients want to renegotiate. Louise and Diane talk through practical options like adjusting frequency, time, or scope and how to manage expectations when a weekly clean becomes fortnightly or monthly.

 

 

If you're nervous about increasing prices, this episode is your reminder that the real risk isnt raising prices its not raising them and slowly working yourself (and your business) into the ground.