Confessions of a Cleaning Business Owner
Confessions of a Cleaning Business Owner is the straight-talking podcast for domestic cleaning business owners who want real-world advice, not fluff.
Hosted by Louise Trehearn and Diane Greenwood, each episode dives into the wins, mistakes, awkward moments, and behind-the-scenes realities of running a cleaning business—especially the parts no one warns you about when you start. If you’ve ever felt like you’re figuring it out as you go (while juggling customers, staff, cash flow, and a never-ending to-do list), you’re in the right place.
This show is built for owners at every stage: from solo cleaners who want more stability and better clients, to growing teams who need stronger systems, clearer leadership, and a business that doesn’t rely on the owner doing everything. Louise and Diane bring a practical, no-nonsense perspective shaped by years in the industry—so you’ll hear what actually works, what doesn’t, and how to make smarter decisions faster.
Expect honest conversations about the topics that matter most: pricing and profitability, customer boundaries, hiring and managing staff, training and quality control, scheduling and operations, handling complaints, and building a reputation that keeps your diary full. You’ll also hear about the mindset side of business ownership—confidence, imposter syndrome, people-pleasing, burnout, and the pressure of trying to be the “nice” boss while still running a business that makes money.
What makes Confessions different is the tone: it’s not polished perfection. It’s the kind of conversation you’d have with someone who gets it—someone who understands that cleaning is a professional industry, that standards matter, and that your time and expertise deserve respect.
Whether you’re trying to stop undercharging, tighten up your systems, improve team performance, or feel less alone in the day-to-day chaos, you’ll leave each episode with practical takeaways you can apply immediately.
If you’re ready to build a cleaning business that’s profitable, professional, and sustainable—without losing your sanity—press play and join the conversation.
Listen on:
Episodes
May 26, 2022
May 26, 2022
45 min
On this weeks Podcast Louise & Diane talk about the ins-and-outs of social media for Domestic Cleaning Businesses and how it can benefit your reach and presence within the industry. - The DCBN is here to support domestic cleaning companies reach the next level in their industry. Our mission is to ensure all cleaning companies are Insured, Trained and Safe. The DCBN provide support to all levels of domestic cleaners with membership options for solo cleaners and business owners. The DCBN have developed industry leading cleaning training, campaigned for more better conditions and support at government level, negotiated with suppliers to get great deals for smaller businesses, run the Domestic Cleaning Industry awards and provide training and templates to run a wide variety of cleaning business types. For more information about our Membership and how to join, visit: https://dcbn.org.uk/membership/
May 11, 2022
May 11, 2022
33 min
On this weeks podcast, Louise and Diane talk about the importance of having an online presence as a domestic cleaner, and the positives and negatives that come with marketing within the domestic cleaning industry.
May 2, 2022
May 2, 2022
48 min
On this weeks podcast, Louise and Diane talk us through the DCBN (Domestic Cleaning Business Network) from its early beginnings to current day achievements, future plans, & what the DCBN does for their members and the wider industry.
To watch via Youtube, visit: https://www.youtube.com/watch?v=fTJBtMosBQs
Apr 4, 2022
Apr 4, 2022
25 min
Louise and Diane discuss the different options for software in a cleaning business.
Mar 28, 2022
Mar 28, 2022
28 min
Louise & Diane discuss how cleaning business owners improve and adapt to the different challenges they face from a growing business
Mar 14, 2022
Mar 14, 2022
15 min
Louise and Diane examine why demand in the cleaning industry is at an all time high.