Confessions of a Cleaning Business Owner

Chemical Burn & She’s Pregnant

What happens when things go wrong for cleaning company owners??  This episode looks at some of the problems raised in the groups this week that are going wrong for actual cleaners and business owners.   Louise and Diane discuss practical answers, bring their own experience and laugh the way.

Clean & Tidy Home Show Interview

Diane talks with a special guest from the Clean and Tidy home show about what you can expect from the event and how it is making a difference in the cleaning industry.

Cleaners Leaving Early

Cleaners leave early or change the timings of a clean.  This is one of the biggest niggles for business owners and customers.  In this podcast, we get to the real problem and look at solutions to this age-old issue, from reducing leaving early to charging an all-inclusive rate that does not depend on timing.

Why Doesn’t my Business Work?

Why doesn't my business work? Is a question asked far too often. It all starts so well, business comes in, you grow a team, you make money, and then you realise that your business has not grown in ages, and you do not love it anymore. This podcast talks about the most common causes and what you could do to get out of that rut and get yourself on holiday.
 
Whether you're a fledgling business owner grappling with early challenges or a seasoned entrepreneur seeking to reignite your passion, this podcast arms you with actionable insights. Our aim is not just to resuscitate your business but also to reignite your love for it. Remember, your business journey shouldn't sideline your personal well-being, and this podcast is your resource to rekindle both.

How long does it take to Clean a House?

Welcome to our podcast episode on the intriguing world of house cleaning! We've all been there—pondering how long it takes to clean a house. This puzzle becomes even more perplexing for new businesses stepping into the cleaning industry as they grapple with providing accurate quotes without clearly understanding the expected cleaning duration.Join us as we delve into the challenges these budding enterprises face and the repercussions customers may encounter when reality strikes and cleaning hours are longer than anticipated. Louise and Diane are here to share their insightful discussion on the multifaceted aspects that influence the length of a clean. From the size and state of the house to the number of rooms and special requests, they'll shed light on the secrets behind estimating cleaning time.So, if you're ready to unveil the mysteries of the cleaning industry and discover how to navigate this hourly charging maze, stay tuned for an eye-opening conversation with Louise and Diane!

How is the rise in holiday let demand affecting the cleaning industry?

Are you curious about the behind-the-scenes impact of the booming holiday rental market on the cleaning industry? Look no further! In this episode of the Cleaning Insights Podcast, we explore the intriguing topic of "How is the rise in holiday let demand affecting the cleaning industry?"Join your hosts, Louise and Diane, as we explore the ever-growing trend of holiday rentals and their direct influence on the cleaning profession. Discover the unique challenges cleaning professionals face as they navigate the demands of quick turnovers, stringent cleanliness standards, and the pursuit of exceptional guest experiences.
In this thought-provoking episode, we uncover the innovative strategies employed by cleaning companies to cater to the specific needs of the holiday let market. From implementing efficient scheduling systems to training staff on specialized cleaning techniques, learn how these professionals adapt and thrive amidst the surging demand.
Gain valuable insights from industry experts, experienced cleaners, and holiday rental owners as they share their experiences, successes, and valuable lessons learned along the way. Whether you're a cleaning professional, a property owner, or simply interested in the interplay between holiday let demand and the cleaning industry, this episode offers a wealth of knowledge and perspectives.
Get ready to uncover the fascinating connections between the rise in holiday let demand and the ever-evolving world of cleaning. Tune in now and embark on this enlightening journey with us!

Should cleaning slots be kept open while customers are on holiday

Domestic cleaners rely on regular work for income to pay their bills and because they are self-employed they do not get paid holiday but what happens when a customer goes on holiday?  Should the regular slot still be paid for to keep it reserved for the customer?  
The second topic covers a question regularly asked by community cleaners: Should I be offended if a customer asks for a trial clean??
Both questions are chatted around to understand better and hopefully give cleaners some perspective on the subject and some suggestions to support them in these tricky situations

Cleaners Taking Customers

Welcome to the "Cleaners Taking Customers" podcast, where we delve into the frustrating and disheartening experience of having your hard-earned business and valuable customer relationships snatched away by someone you once trusted. 
In this podcast, we explore the stories of Louise and Diane, two entrepreneurs who have faced this predicament.We all know the significance of building a business from the ground up and establishing genuine connections with clients over the years. Cultivating a loyal customer base takes time, dedication, and a personal touch. But what happens when someone you've hired, trained, and relied upon decides to betray that trust by poaching your customers?
Join us as we navigate through the rollercoaster of emotions and challenges faced by Louise and Diane. We dive deep into their personal experiences to shed light on the real-life implications of such incidents and their impact on the business and the entrepreneurs themselves.While it can feel discouraging and infuriating, we won't leave you hanging. 
Our podcast provides practical insights and guidance on what can be done when faced with such a situation. We explore options available to business owners who find themselves victims of customer theft and discuss strategies to protect your business and reclaim what's yours.Whether you're a seasoned business owner or just starting, "Cleaners Taking Customers" empowers you with knowledge and provides actionable advice. Join us as we navigate the murky waters of customer poaching and help you regain control over your business.

Building The Perfect Business

Welcome to "Building the Perfect Cleaning Business," an episode that explores the ins and outs of creating and growing a successful cleaning business from scratch. Join us as we dive into entrepreneurship, sharing insights, tips, and stories from industry experts and seasoned professionals.
Hosted by Louise and Diane, they are passionate entrepreneurs and cleaning industry enthusiasts, each episode takes you on a captivating journey through the challenges and triumphs of building a thriving cleaning business. We believe that anyone can transform their cleaning venture into a profitable and fulfilling enterprise with the right knowledge, strategy, and mindset.

The endless seesaw of cleaning demand

Are you recruiting or marketing??  There always seems to be feast or famine of one or the other.  Listen as we chat about the endless seesaw and give some tips about how to keep your business growing through any market.