Confessions of a Cleaning Business Owner

How should you keep keys safe? How do I get paid on time?

Today, we will discuss some of the top questions being asked in the groups this week. These questions include: How can I retrieve keys from disgruntled staff members? How do I ensure that a customer pays me today, and can I charge interest? Do I need to worry about Legionella during an end-of-tenancy clean? Do you know how to clean hot tubs? If you are asked to do extras, would you do it?

Learning to clean as a professional cleaner

How did you learn to clean?  What options are there to learn more?
There is plenty of excellent training available but so much bad practice and terrible cleaning hacks being shown on social media.
This podcast talks about where you can get free training and even get your team trained.
www.jangrolms.net - free training courses

Role playing - how to quote for domestic cleaning

You may know how to quote, but would you like to listen to some other people quote? In this episode, Louise enjoys the power of grilling expert Diane and listening to her quotes for domestic cleaning jobs.  Enjoy the usual good humour during this podcast.

Getting into oven cleaning as a domestic cleaner

Domestic cleaners are often asked just to give the oven a quick wipe out...
End of tenancy cleans require an oven clean...
So, do you think you should add oven cleaning as a service to your existing business?  Louise shares her experience venturing into oven cleaning and provides in-depth details of oven-cleaning pitfalls and the equipment that you will require.

An honest approach to men's mental health by Keith Hennebelle.

Keith Hennebelle joins us as a guest on this podcast, where he openly shares his recent mental health challenges. We delve into the reasons behind men's heightened struggles in this area and explore actionable steps individuals can take to offer support

Are we improving or changing because we get bored easily?

Do we pursue improvement out of genuine necessity or simply because we grow bored easily? In this episode, Louise and Diane examine the concept of business change—is it driven by a genuine need for improvement, or merely a fleeting distraction born from boredom?

Public Image Challenges

Bonus content.
 
In this episode, Louise and Diane discuss some of the things they have had to consider when running businesses and interacting on social media. We all face issues in how we want our business or brand to appear to the outside world or how we come across on social media.

How do I train my cleaning team?

Cleaning business owners often find it challenging to effectively train their cleaning teams. Unfortunately, the common approach often involves mere shadowing, with the hope that the learner absorbs the necessary skills through osmosis. In this episode, Diane and Louise explore the shortcomings of this method and offer their proven strategies for more successful staff training.

I Want To Quit...

How often have you found yourself saying, 'I want to quit'? In this episode, Louise and Diane candidly share their encounters with this sentiment, reflecting on multiple instances where they've contemplated quitting. They delve into how they overcame such feelings and emphasise resilience's crucial role in achieving success within the domestic cleaning industry.

Help, I have put my prices up and now I can't sell.

Welcome to "Confessions of a Cleaning Business Owner," where we unravel the complexities of running a successful cleaning enterprise. In this episode, we tackle a common dilemma faced by cleaning business owners: the struggle to sell after raising prices. Join us as we explore actionable strategies and insightful advice to overcome this hurdle and drive sales effectively. From understanding customer expectations and managing client relations to implementing savvy marketing tactics and maintaining profitability, we cover it all. Discover how to leverage industry insights, optimize pricing strategies, and enhance customer satisfaction to propel your cleaning business forward. Tune in to gain valuable tips on navigating pricing adjustments while maintaining competitiveness and profitability in the dynamic cleaning industry landscape. Whether you're a seasoned entrepreneur or just starting out, this episode offers invaluable insights to help you thrive in your cleaning business journey
 
As of April 1st, the minimum wage aligns with the living wage, resulting in an increase of £1.02 to £11.44. Consequently, adjustments in prices will be necessary to accommodate this change. In this discussion, Louise and Diane explore effective strategies for raising prices without risking the loss of customers.
 
#industry insights #Business management tips
#Marketing strategies
#Client relations
#Profitability